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PURPOSE
This document shows the detailed procedures on resetting password for users of the system.
WHY IS THIS IMPORTANT?
This is important so administrators of the system can reset password of other users using the system.
PROCEDURE
1. From the main menu, select Set Up > User and Rights.
2. Click on the UserID of the user who needs password resetting. In this example, John needs a password reset.
3. Click Reset Password. The following page displays.
4. Type the desired password in the New password field. By default, password must contain at least one letter and one number. The complexity of the password can be configured in Password Profile.
5. Retype the new password.
6. Type the administrator’s password who logged on to reset password in the Your password field.
7. Click Update. When a popup appears, click OK.
8. The password has successfully changed. You will be returned to Amend User screen, click Back Button to return to User screen.
Note: When the user log in with the new password, he/she will be prompted to change the password for confidentiality and security reasons.
FREQUENTLY ASKED QUESTIONS
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